We design and install quality audio and video intercom systems for a wide range of commercial, strata and residential applications with full warranty at better rates.
Peace of mind, durability and style – Audio intercoms can give you all of this.
Audio handsets and door stations can provide users with the peace of mind of knowing who is at the door before they open it, release the door lock remotely and enable access.
Video intercoms for visitors requiring access.
There are a range of handsets or hands-free monitors for all styles and budgets that can be integrated with CCTV and Access Control systems.
This 2-Wire IP Module paired with the 2-Wire House Video Intercom Kits enables you to answer, see and release the door from anywhere in the world via an App on your smartphone or tablet.
Whether you have an existing 2-Wire Video Intercom kit or would like to purchase a new 2-Wire Video Intercom Kit that is IP App enabled, this feature is now available in our 2-wire product range at a very competitive price.
Works with the FVI-6010 Kit, FVI-6020 Kit, FVI-6030 Kit and FVI-6040 Kit.
75% of faults are fixed within the first hour
We attend the premises, test the signal strength from stations to speakers, test the condition of the system.
Verify all points to check that it is an individual issue or general cabling.
Fix the problem or provide a quote if it is a major job that requires approval.
All our jobs are guaranteed!! As you can see on our website; we work with well-known companies that trust us with our high standards and practices required by Telstra and NBN. All technicians are registered and fully licensed.
Do it Right, the first time!!
Questions and Answers
An intercom is an electronic communication system that is commonly found in hospitals, schools, offices and other large buildings, in ships and liners, and even in homes. With just a push of a button, an intercom system enables people in different rooms to communicate with each other in an instant.
- Set your budget. The first important thing to do before shopping for an intercom system is to set your budget limit. The type, make, brand, and features of an intercom system will largely depend on the amount that you are willing to spend on it.
- Know the basics. Different brands may have different systems, but their basic components are essentially the same. In general, an intercom has the following basic parts:
- The sub-stations/door stations – also known as the speakers or slave units, these are connected to the control panel.
- The master station – also known as the central control panel, this is the unit that controls the system.
- The power supply – this feeds power to all the units in order to make them function.
- Determine the range that you want. Different intercom systems have varying ranges, with some even reaching almost 1,000 feet (or 304.8 meters).
Choosing the range of your intercom system depends on their use and purpose, which can vary from room to room, floor to floor, and even as far as from one building to another.
- In general, intercoms are usually used for the following purposes:
- To connect rooms to a central office.
- To connect different rooms.
- To broadcast announcements/as a public address system.
- To function as a ‘bell’, especially at schools (to signal the change of classes) and at home (connected to a door buzzer).
- Check its compatibility with your home (or building) structure. The ability of the intercom system to deliver a good sound quality depends on the structure of your home (or building). Obstacles, such as metal walls, may interfere with the signals and prevent your intercom system from producing a clear sound.
- Choose the desired type of intercom system. Intercom systems can either be hard-wired or wireless.
- Hard-wired or traditional intercom systems – these require wires to connect the entire system that is installed throughout your home (or building). Although they provide minimum interference and/or restrictions, hard-wired intercoms can be expensive to install (even far more expensive than the actual cost of the units themselves). They can also prove to be less convenient, with all the wires running throughout the walls and ceilings.
- Wireless intercom systems – these units may be more costly than the traditional, hard-wired ones, but they have the advantage of requiring simple installation: just plug them to a power source, and you’re all set!
- Determine the power supply to be used. Intercom systems can perform with either of the following power sources:
- An AC power outlet (or a 12 volts DC power supply)
- Batteries (needs regular replacement)
- Check the product’s warranty. In a way, the length of an intercom’s warranty, including the extent of its coverage, reflects the manufacturer’s confidence in their particular product. Make sure that you understand the clauses and provisions that are stated in the warranty certificate, and that they are backed not only by the manufacturer but the local dealer (or dealers) as well.
- Transact business with experienced dealers that are known for their reputation. They will not only provide you with several possible options but also actually help you in choosing the best intercom that would give the best value for your money. It is also strongly recommended that you deal with certified and accredited dealers and manufacturers that have been in business for a considerable length of time, who not only offer clear warranty considerations but also extensive after-sales support.
By following the guidelines that are mentioned above, shopping for a perfect intercom will surely be an easy task for you – allowing you to enjoy the many benefits of a good intercom system minus the worries and frustrations.
If you have an intercom system that isn’t working as it should, it can be frustrating as it will mean you may not be aware when you have visitors. Most intercom problems are straightforward to fix and you only need basic awareness of how they operate in order to repair them. If you live in an apartment block, you need to ensure that your intercom is working properly.
Look at your intercom buzzer and assess it for any signs of damage or general wear and tear. If they’re doesn’t appear to be any visible damage to the button itself, then move onto the next stage.
Use the screwdriver to remove the intercom casing in order to assess the state of the wiring inside. Take a close look at the wiring and make sure that it has a good contact with the button of your intercom. If there is a large accumulation of dust or dirt, use your cloth and rubbing alcohol to remove it.
Use the voltage meter to test the voltage of your intercom system because this could be a potential reason it isn’t working. Now touch the wires together to see if you can hear the intercom buzzer noise when they make contact. If no noise results, then the transformer is at fault.
Inspect the low-voltage wiring connected to the transformer. If this has become loose, tighten it up using your screwdriver.
Inspect the intercom buzzer wiring. If you spot any loose wiring, use the screwdriver and electrical tape to tighten it up or repair any damage to the surface of the wiring. Now use the volt meter again to test the voltage. Your intercom will have a voltage reading of between 6 and 16 volts if it is working correctly.
Smartphone Technology Is Revolutionizing the Intercom; many New York co-op and condo buildings are equipped with video cameras so residents can see who’s at the front door. Now a growing number of boards are opting for cutting-edge technology that allows residents to see and speak with visitors and buzz them into the building – even if the resident is in the coffee shop at the corner or on the beach in Cancun.
Intercom systems that integrate with smartphones may cost several thousand dollars to install but are still more affordable than hard-wired systems. Boards overseeing buildings that use copper telephonelines for their intercoms may be pushed to use more modern options – whether they like it or not.
Both AT&T and Verizon will no longer install or maintain copper telephone lines after the year 2020, reports Richard Sedivy, director of marketing and regulatory affairs for DoorKing, which manufactures access control systems such as telephone entry and intercoms, vehicle gates, and parking-control equipment. He says the lines will continue to work, but it may be a challenge to find someone to maintain and repair them.
“When it comes to programming these systems, we’re trying to mix 1960s modem technology with 21st century telecommunications technology, and it’s getting to the point where they are no longer compatible,” says Sedivy. “Building managers and owners need to start looking at the newer technologies available and move away from old-fashioned telephone lines.”
For the time being, though, those lines are required in certain cases. All intercoms installed in New York City must meet the building code, which requires a live-wire link between the front door and the intercom in all apartments 125 feet or more above the street, according to city officials.
Smartphone-based systems also provide tighter security controls – even if some people are uncomfortable with the idea of their neighbors buzzing in visitors from a remote location. “Every door transaction is recorded with a photo and time/date stamp and is documented in the property management console,” says Matthew Knoff, chief operating officer at ButterflyMX, which has installed smartphone-compatible intercom systems at more than 130 properties in New York’s five boroughs.
The new technology has also made it easier – and safer – for residents to handle package deliveries, even when they’re not at home. Many buildings have set aside a package room right next to the front door where buzzed-in messengers can drop off bulky deliveries. “It really strengthens the security of the building, and there is a strong convenience factor,” says Jeremy Kilts, a property manager at WayFinder PM, who works with buildings in Manhattan and Brooklyn. He adds that buildings that have no video intercoms can be especially vulnerable to crimes. “People will hit all the buzzers until someone gets tired of the annoying buzzing sound and lets them in. They were letting package thieves in.”
Michael Mintz, CEO of MD Squared Property Group, says residents and board members should expect to see even more innovations in the future. He points to emerging technologies that will use facial recognition and work with Bluetooth devices and wireless hotspots.
“Intercoms last for a period of time,” Mintz says. “It doesn’t make sense to install an old-school system that costs more to install and maintain. New systems are simply better products and more cost-effective.”
Lisa L. Colangelo in Building Operations on May 30, 2017