NBN Ready

“Either you live in a new house or existing house; you need to be prepared when NBN arrives to your area”

“Please find our services depending on the NBN technology that your premises is getting”

Check your address https://www.nbnco.com.au/ or NBN Map to know your NBN Technology type.

Be aware NBN has planned to update all connections to FTTP (Fibre to the premises) by 2023. Therefore, it is important to get your house Fibre ready because NBN might refuse connection by the time is upgraded at your premises. The main concern is with the Fibre bridge (Communications Path).

Fibre Bridge(internal conduit): P20 conduit from PCD to enclosure equipment (Smart enclosure, NBN equipment, wall box or mounting block). This P20 conduit protects the fibre coming inside your house.


Be aware NBN has planned to update all connections to FTTP (Fibre to the premises) by 2023. Therefore, it is important to get your house Fibre ready because NBN will refuse connection by the time your premisesgetsupgraded.

The main concern is with the Fibre bridge (Communications Path) which is a P20 conduit running from your PCDto enclosure equipment (Smart enclosure, NBN equipment, wall box or mounting block). This P20 conduit protects the incoming Fibre cable.

New installations:
We can provide you with the required upgrading standards to be compliant to NBN for Fibre to the premises (FTTP) technology.

If your house doesn’t not have a hard conduit from the PCD to the NTD; you need this upgrade.


Fixing conduit:

  • if it is a fine cut; it could be glued.
  • For larger areas; the conduit can be joined with new P20 conduit replacing the missing section.

Fixing cable: regardless to the technology used; a new cable (FULL REPLACEMENT) should be run throughout the internal conduit.NO JOINTS


Usually for new homes
This type of connection can be ordered if a different type of connection is planned – Charges applicable by NBN
NBN Connection Box usually in the garage with Power Supply. (Fibre Bridge)

Our Services

NBN Home Installation
Cabling your home with NBN Cabling Standards
Wire your home “Smart Wiring” with NBN Standards
Install New TV / Data / Phone Points / Back-up Battery.
Install External Wiring and Conduits (Lead-in / 3PPP).

Uses existing phone/internet cabling.
Does not use NBN Connection Box; instead it uses a VDSL2 compatible modem provided by the internet provider.
Existing Phone and extra Data points need to be reconfigured.

Our Services

Relocate Modem Location
Install New TV Points
Install New Data / Internet Points
Install New Phone Points
Reconfigure existing Data / Phone Points to NBN standards.


Uses existing FOXTEL cabling.
NBN Connection Box connects to Pay TV and Internet Suppler Modem.
Existing Phone and extra Data points needs to be reconfigured.

Our Services

Relocate Modem Location
Install Splitter Coaxial cable
Install New TV Points
Install New Data Points
Install New Phone Points
Re-configure existing Data / Phone Points to NBN standards.

Other Services

Test, Maintenance & Faults: We are able to fix any kind of fault and test any NBN network.

New NBN Complaint points: We can provide you with TV (coaxial), Phone(CAT6), Data(CAT6) points compliant to the NBN.

Reconfiguration from Telstra Standards to NBN standards: The wiring of existing houses are different to the ones needed for NBN. It relates to MODEM location and telecommunications points in your house.

OPTICOMM / Telstra Velocity: Like NBN there are two other companies  offering high speed Internet network. These ones have a slightly different cabling standards as NBN.

APCOMS service area


ADSL is characterised for using daisy-connection style (parallel) whereas NBN uses start-connection style “Series”; this is one of the major issues when you are transitioning to NBN. This is called a Bridge tap.

If you have more that one internal point; you have two options:
– Isolate the line which will be used for the NBN modem.
– Re-configurate extensions to the modem location.

This includes Alarm Systems; In this case, you need to get it disconnected from the circuit and to get installed a GPRS system (a mobile SIM card).

NBN Voip Phone Residential Extensions

Standard modems come with only ONE phone port; if you require to have more than one phone point in your house and RJ45 Splitter is required.

Residential NBN Installations or Issues?

Contact us today – our technicians are ready to help you solve that problem.

If you try and access the NBN through an incompatible modem, your port could be locked. Here’s what that means and how to fix it.

Over 50 percent of Australians will be connected to the NBN network via a Fibre-to-the-node (FTTN) connection under the Coalition’s multi-technology mix program. While Fibre-to-the-premises (FTTP) and NBN’s satellite customers can simply plug in their existing router to wirelessly share their Internet connection throughout their home, FTTN customers will generally require a new modem before they can connect to their Internet service.
NBN Co has a specific set of requirements and features that a modem must meet in order for it to connect to the FTTN network. This means that if you want to enjoy all the benefits of a super-fast FTTN connection, you need the right modem for the job. If the NBN network detects an incompatible modem, your ports could potentially become locked.
Port locking is an NBN network restriction that is placed on the particular FTTN service in order to prevent network instability. When an NBN connection tries to run through an incompatible modem, the system goes into panic mode and locks the ports in order to not degrade the network or cause issues for other users on the network.

What do I do if my port is locked?

Port locking effectively stops the FTTN connection from working at a network level and the customer will need to contact their ISP to unlock it, a process which can take up to 48 hours. This leaves the customer without an active Internet connection, and the port will not automatically unlock by simply connecting a different modem.
Once the port has been unlocked, you should check with your ISP or modem manufacturer to see whether the model modem you are using is compatible with NBN’s FTTN service to prevent the same issue occurring again. Some VDSL/VDSL2 compatible modems may simply require a firmware update to get up and running on NBN’s FTTN service.

How do I avoid port locking?

The sure-fire way to avoid port locking is to purchase an FTTN-ready modem from your ISP. The problem with ISP-supplied modem routers is they are often quite limited in their functionality and often don’t deliver the maximum potential speeds you could be receiving when compared to some other third-party modem routers you can buy in stores.
Unfortunately, NBN Co will not publicly disclose the models that have been whitelisted and not all manufacturers specifically state FTTN compatibility on the box. Typically, if a modem router supports VDSL or VDSL2, then it should work with an FTTN service. However, there’s still the risk that the modem might not support all of the required NBN features or have them enabled from the outset, which will result in the port being locked. This can make shopping for one a needlessly confusing affair.
Remove the confusion from the equation by consulting our modem router review round-up where we tested most of the VDSL/VDSL2 compatible models available at retail on an active FTTN connection. During the test period, we came across a couple of models that locked our ports and we also documented how we were able to eventually get around those issues.
Additionally, we recorded the Internet connection speeds that we were able to achieve with each model and the ease in which we were able to secure an active Internet connection from the initial set-up process. The results of our tests shed light on not only the models that provide a hassle-free experience but also highlight the ones that will get the best possible speeds from your FTTN connection.

The different technologies that NBN is providing have caused confusion among users.

Some of them have experienced issues after start using an NBN service.

Based on our experience; we would provide you some tips to take into consideration when you make a transition between an ADSL to an NBN – FTTN line.

Before NBN appointment:

  • Select an existing point in your premises where the modem will be located. We recommend a central point such as the WI-FI have better chance to cover the whole house.
  • If you have multiple points in the house; disconnect them; otherwise, it might produce drop outs to your NBN service.

After NBN Appointment:

  • If you have multiple points and want them to be functional; then, we will re-run the point to the modem location.
  • If your home cabling is copper and want it to upgrade to CAT6 for speed and quality internet / phone purposes.
  • If you want to add Internet / Phone points to your house.